Box Office Phone opening hours (023 8065 2333):
Monday - 12pm - 3pm
Tuesday to Saturday - 10am - 3pm
Sunday - Closed
If you have any specific access requirements or additional queries on booking for an event, please leave us a message or send an email to firstname.lastname@example.org and a member of the team will get back to you shortly.
In response to Covid-19 we have updated our booking terms and conditions so that you can book with confidence. We will honour a credit to your account held with us for any COVID-19 cases.
We offer discounted ticket prices for groups of 10 or more on selected shows, with free teacher tickets included in your booking.
Whether you’re organising a family treat or a work social, we will help you have a smooth and easy experience.
Take advantage of discounted ticket prices for groups of 10 or more on selected shows. When booking online your discount will automatically apply.
Our friendly Box Office team are also on hand to help manage your booking, arrange payment schedules to suit your needs and give you the chance to get back to your group and see who wants to come, (we can also take individual payments on a group booking).
To enquire about a group booking please email us at email@example.com or call our friendly box office team on 023 8065 2333.
Unless stated, concessions for our professional programme are available for:
- Under 16s
- Full-time students
- Over 60s
- NHS Employees
- Armed Forces
- Ex-armed Forces
- Emergency Services
- Registered Disabled
- Registered Unemployed
Free personal assistant tickets
On selected shows we are delighted to offer a free personal assistant ticket to anyone who needs additional support. To book please call our box office on 023 8065 2333
On selected performances, children under 10 months of age, who are able to sit on a parent/guardian's lap during the performance, can attend for free, otherwise a separate seat is required and standard ticket charges apply, unless otherwise stated.
A Restoration Levy of £1 has been added to the ticket prices of our professional programme, films and hirer events to help the ongoing programme of maintenance to our theatres and equipment.
We do not charge a booking fee.
Reservations, exchanges and returns
We can hold reserved tickets for three working days (21 days for group bookings) after which we will contact you to confirm or release your tickets. Reservations will not be taken 48 hours before a show.
Tickets are non-refundable but can be changed for another performance of the same show incurring an administration fee of £1.50.
Print at Home Tickets
If you have selected this option your tickets will be delivered as an e-ticket to the email address you have provided. Your e-ticket must be clearly printed or downloaded on a phone or tablet, and presented to our staff upon entry into the theatre. You may be asked for proof of identity to check the validity of the e-ticket. Unauthorised duplication of your e-ticket may prevent admittance to the event.
We accept payment by cash, cheque, MasterCard or Visa (debit or credit). We also accept The Point and The Berry Theatre gift tokens for sales which can be made online via your account, in person or over the phone.
Please make cheques payable to: Eastleigh Borough Council.